Tips for protecting electric gates in adverse weather conditions

On Sunday 24th January, we experienced our first heavy snowfall down in Berkshire, where Benincà UK is located. This has been threatened for a while and whilst it brings joy for many, it can unfortunately cause problems for your electric gates. 

With that in mind, we wanted to flag how below freezing temperatures and adverse weather can take its toll and impact on the smooth functioning of electric gates and have pulled together some helpful tips below: 

 

1. Throughout the winter months and especially when temperatures begin to drop below freezing, we always recommend not to leave your gates unused and run them a few times to get everything moving as you’d expect. Low temperatures and moist environments can cause parts to seize, don’t let that one morning where the gates won’t open be a surprise, be prepared. 

2. Especially with hydraulic operators, whilst the oil has a very low freezing point, the colder the outside temperature the more solid the oil will become, and it may cause your gate motors to stop working correctly. Special ‘winter oil’ is available but also keeping the hydraulic temperature up through regular opening and closing cycles will help. 

3. This may seem an obvious one, but if there has been some snowfall, any snow can act as an obstacle for the gate, so please make sure you clear the surrounding area of the gate, so the snow doesn’t act as a block and stop the gate from functioning. 

4. Photocells are fundamental to the safety of your gate system. They make the safety circuit via an IR beam between the receiver and transmitter. Always make sure you wipe them clean and remove any frost or snow, as if the sensors become blocked, they will stop the gate from working. You can simply wipe them clean with a damp cloth using warm water. 

5. In very cold conditions it is common for locks to seize and even gate hinges to freeze and become stiff or even frozen solid. Everything has a freezing point and in the UK we have a humid climate so the addition of moisture combined with freezing temperatures, means locks, maglocks and other moving parts can become frozen. To help avoid this from happening, we recommend adding a small amount of WD40 to the area. Whilst the WD-40 will not stop the low temperatures, it will strip a lot of moisture so will prevent the frozen lock in some cases. We always advise that when the temperature is back to normal, to wipe clean anything that has been sprayed with WD-40. 

6. Always check your safety systems and make sure all safety circuits work as normal. It should be common practice for regular maintenance of your safety devices such as rubber safety edges. Give the gates an open and close command and apply pressure to safety edges to make sure the system works as intended. It is possible that again, with added moisture in the environment, some safety edge circuits such as rubber edges can be prone to perform differently, or not at all. Whilst they should always ‘fail safe’……it’s good practice to check your gate system during this cold spell and beyond. 

7. Do you have an intercom system? In very low temperatures the camera on a video intercom may be covered with snowfall and although unlikely, it is possible that the buttons on your call point or keypad could become stuck, so check them, don’t miss an important visitor in this spell of cold weather. 

8. Does your gate motor have enough torque, and has it been set up correctly? The majority of Beninca gate motors have electronic control of motor torque and many have the ability of an auto-set feature. If installed in the height of summer, with newly installed hinges the movement of the gates that defined the auto set up will be very different to operating them today in the cold weather snap. If the torque settings were not set adequately your gate system may not close fully or have false safety triggers where it believes it is sensing an obstacle. Have your gate system regularly serviced to make sure the system is set up correctly and working as intended. 

 

We hope the above tips have been useful, however if you do have any further queries, please do give us a call on 01488 658276 and our team here at Benincà UK would be more than happy to answer your questions. 

UKCA marking: FAQ’s 

Will UKCA marking apply throughout the UK? 

  • No, UKCA marking will only apply in Great Britain (comprising England, Scotland & Wales) CE marking will continue in Northern Ireland which will remain aligned with the EU single market in terms of trading goods. 

What does this mean for Benincà UK? 

  • As it stands, the current CE marking on products produced by Beninca with relevant EU declarations and instructions remain valid within the market for a further 12 months until 31st Dec 2021. 

What does this mean for our customers installing kit? 

  • Whilst Beninca produce and Beninca UK sell, partly completed machinerythe installer is classified as the Systems integrator / Manufacturer upon completion of the machine.  

As the Manufacturer you are responsible for:  

  1. Ensuring your product complies with the relevant GB rules. 
  2. Drawing up documentation such as a declaration of conformity.  
  3. Adding the UKCA mark to the complete system / machine. (only once the above is complete) 

What is a Declaration of Conformity? 

  • A DOC is a formal document supplied by the manufacturer or authorised representative (the installer) to the enduser upon completion of work, stating the product meets all the relevant product supply legislation.  

How will the UKCA be applied? 

The complete machine / system must bear a UKCA plate, mounted visibly, legibly and indelibly containing: 

  1. The responsible company’s name and address 
  2. A product designation or serial number 
  3. SMSR 2008
  4. The year of manufacture 

What size must the UKCA mark be? 

  • The size of the UKCA mark must be at least 5 mm high, and the letters kept in the same proportions to the full-sized mark. These exact same rules apply to the current CE mark. 

*Please note all information above has been sourced via: 

DHF : dhf TS 11-12 supplement Dec 2020  

UK GOV: Using the UKCA marking

HSE: UKCA Marking – FAQ’s

If you do have any further questions or concerns, we have linked to useful pages, including the DHF, UK Gov and HSE sites, for further information. 

Introducing the new XLB enclosure

The brand new XLB Benincà enclosure is the latest product to follow on from the SBHB and LB versions. Benincà have made improvements to the previous editions, with the new XLB including a front clip connector and has three different entry points for wires giving an overall neater solution for installation.  

The new XLB is now the largest branded enclosure we have available, with the overall dimensions being 264mm wide x 345mm high x 130mm deep. This larger version is suitable for both domestic and commercial installs but provides even more room for the control panel and power supplies to be housed safely and securely.The box is made from plastic, ensuring it will not rust or weather from being out in the elements over time.  

There is also the option to add the XLB.L, a compact LED flashing light with 24 VDC power supply. You can either look to mount the lamp within the XLB enclosure or externally. The light can then be set to either an intermittent flash or solid light. 

 

Brighter days are coming

January hits hard, but January combined will full lockdown, definitely hits harder than ever before.

Unfortunately, there is still a huge stigma around mental health but 1 in 4 people will experience a problem of some kind each year in England, so for anyone reading this, we want to tell you: 

It’s ok if today isn’t your day!

 

As we currently all look to keep ourselves safe and well, lockdown can be a very lonely place, so please don’t forget to look after your mind, as well as your body.

Looking to the year ahead, there are still so many uncertainties and we are all experiencing different struggles. A quote which spoke volumes to us, ‘We’re in the same storm, but not the same boat.’

So this is a reminder, please allow yourself to feel those emotions, talk about them and reach out, there is so much help available. 

In light of the above, our chosen charity for 2021 will be Mind, all fundraising by Beninca UK throughout the year will be donated to help support the fantastic work they do.

If you need help, please visit their website for full details: mind.org.uk, or you can call on 0300 123 3393 or email info@mind.org.uk.

Stay strong! We are on the home straight and hope is in sight, with brighter days on their way

We are OPEN for business!

Lockdown 2.0: We remain OPEN and FULLY OPERATIONAL.

Following the recent announcement from UK Government, we have been reviewing the guidance closely and wish to make all our customers aware of the following changes to our working practice between Thursday 5th November 2020 until Wednesday 2nd December 2020.

We are pleased to inform you all we are still fully operational, with good stock levels across our entire portfolio.

We have already implemented several changes to the way we work, to ensure the safety of our staff, customers and their families, however, we have now re-introduced some additional measures which we want to make all customers aware of:

No Visitors

As of Thursday 5th November, we will be unable to welcome visitors to our premises in Newbury, Berkshire. Our trade counter will be temporarily closed over this period, so all orders must be made directly with the sales team via the telephone on 01488 658 276 or emailed to orders@beninca.co.uk.

Training on Hold

We have temporarily postponed any training dates and will get in contact directly with any candidates that were due to come and visit us. We will look to resume training as and when we can and will keep you updated as soon as new dates are released and it is safe to do so.

Technical Support

Our technical advisors will continue to provide invaluable support throughout this time, so there will be no disruption to the exceptional service we pride ourselves on. Simply call as normal and support will be provided in our usual prompt and professional manner.

Collection of Goods

We will continue to allow the collection of goods; however, this will no longer take place at our trade counter. All collections are to be pre-arranged with the sales team, with our warehouse staff preparing and leaving goods in a dedicated shelter, close to our shutter doors. To allow our staff sufficient turnaround time, please can we ask that all customers provide at least one hour notice before collection. All customers are asked to wear a mask when picking up goods.

Once again, we would like to take this opportunity to thank all our customers for your continued support and patience during this unusual time.

Finally, Benincà UK would like to wish all our customers, suppliers, and competitors the very best of health during this unique time.

A Big Thank You from Beninca UK

From everyone at Beninca UK, we say Thank You!

 
2020 will go down in history as an exceptional year. It’s definitely had its ups and downs and challenged everyone in ways we couldn’t have imagined, but what has remained constant throughout, is the continued support of our loyal customers.
 
This year more than ever, we want to sincerely thank you all and hope you enjoy this short video we have created.
 
 
 
 
 
Wishing you all a very Merry Christmas and Happy New Year and we can’t wait to work together once again in 2021.
 

Christmas Opening Hours

In the run-up to Christmas, we would like to make our customers aware of our opening hours over the festive period.

Christmas Opening Hours

Please be aware our office will be closing for the Christmas period on Wednesday 23rd December 2020 at 5 pm and will be reopening on Monday 4th January 2021 at 8.30 am.

Last Dispatch Date of 2020

Please note the last day for dispatch will be Tuesday 22nd December 2020, with an order cut off at 3 pm. These orders will be booked on a standard next day service, with delivery being made up to 5.30 pm.

We will not be dispatching any orders on Wednesday 23rd December 2020, as we will be performing our end of year stock-take, however, the office and phone lines will remain open from 8.30 am to 5 pm.

 

Celebrating 10 Years of Beninca UK

As we approach the end of 2020, this year marks 10 outstanding years of Beninca UK, with the company originally launching back in 2010.

We have been reflecting on those 10 years and everything the business has accomplished over time, from numerous new product launches, an expanding team, along with most recently moving to a much larger premises back in September 2019. The business has truly grown from strength to strength.

We, therefore, want to take this opportunity to say a huge thank you to all our loyal customers, as without your continued support, the past 10 years wouldn’t have been possible.

To celebrate this achievement we will be running a special giveaway, held across ten days throughout December, giving customers the chance to enter and win a luxury Italian-themed hamper with a value of over £250.00. The hamper will include only the best of everything, with a range of authentic Italian products, from delicious cheeses to exceptional wines.

 

To enter our ’10 Years of Benincà UK’ giveaway and stand a chance of winning the luxury hamper, please follow the below rules:

  • The giveaway will be running between the 1st to 10th December 2020.
  • The giveaway will be running on both Instagram and Facebook.
  • Please tag us within a social post, including a photo of a recent install featuring Benincà products.
  • Please ensure you tag us by using our social handle @BenincaUK and use the hashtag #10YearsofBenincaUK
  • You can enter as many times as you like between the 1st – 10th December 2020, with each different post being a separate entry.
  • Please note this giveaway is only valid for UK residents and a winner will be chosen at random on the 11th of December 2020.
  • For any customers that aren’t active on social media, you can still take part in the giveaway, simply email us your photo and your entry will be included! Email – info@beninca.co.uk 

Delivery Service Update

We wanted to make all customers aware of a temporary suspension to timed deliveries over the Christmas Period.

Our courier partners have informed us they have temporarily suspended all pre 12 and pre 10.30 am timed deliveries from now until the 3rd January 2021. Therefore during this period, we will only be able to offer a standard next-day service for delivery up to 5.30 pm.

We would like to apologise in advance for any inconvenience this may cause, but appreciate your understanding.

If you have any questions regarding the above, please do give us a call on 01488 658 276 or email us at info@beninca.co.uk